Your connectivity cockpit,
Dashboard
Run a multi-carrier, multi-market mobile service from a tablet. Gigs Dashboard gives you complete oversight of subscriptions, metrics, customers, payments, vouchers and devices - all in one interface.
Payments
See payments history and manage refunds and promotional discounts.
Analytics
Visualize activations, revenue, conversions, usage, churn and cohorts.
Subscriptions
Get a 360° view on subscriptions including user data, payment history, devices and SIMs.
Devices
Import your device inventory and manage devices linked to your SIMs and subscriptions.
Exports
Export raw data for audits and processing. Send data to your BI and analytics tools.
Customer Support
Drill down to the details to resolve customer queries faster than ever.
One-stop-shop
Your connectivity cockpit
Your telecom offering at scale
Manage your entire mobile service across multiple markets and networks, all from one place.
A 360° view on subscriptions, users, devices and SIMs
Your Support team can drill down to the details and make changes instantly.
Total control of all your payments
See every customer’s payment history, manage refunds and chargebacks, and create new discount offers with Vouchers.
Expansion
New markets and carriers in minutes
Expand your global footprint in clicks, not months. Create and launch plans on any of our partner networks from a tablet.
Reports
Insights in clicks
Everything you ever wanted to know about your mobile offering at a glance. Make smarter decisions with intuitive Reports.
Usage
See total talk, text and data usage at a micro and macro level.
Conversion
Understand how users convert through your activation funnel.
Registrations & Activations
Watch registered users and activations increase over time.
Revenue & Spend
Get insights on revenue growth and average spend per user.
Renewals & Churn
Analyze the relative share of renewals and churned customers over time.
Promos Performance
Monitor the performance of your promo codes.
Capabilities
A deep dive into Gigs Dashboard
Subscriptions, users, payments, devices and analytics across multiple carriers and markets - all in one interface.
Sales
Conversion
- Registration statistics
- Subscription conversions
- Renewal and churn
Promotions
- Create and manage promo codes
- See promos performance
- Set time-limited pricing
Plans
- Manage plans and pricing
- Create new plans and addons
- Manage naming and branding
Subscriptions
Users
- Manage users
- Upgrade or change plan
- See usage per user
SIMs & Devices
- Filter by active status
- Search by phone number or IMEI
- Replace or cancel SIM
- Replace device
Usage Reports
- See talk, text and data volume
- Monitor renewals and cancellations
- See most popular plans
Revenue
Revenue reports
- See payments volume & growth
- Track spend per user
- Compare cohorts
- Export data
Payments
- Find any payment
- Recover 70% of failed payments
- Filter by user and status
- Download receipts
- Refund payments
Support
Support Operations
- Port in numbers
- Investigate payments
- Replace SIMs or devices
Activation
- Filter by active and canceled subscriptions
- Troubleshoot and activate pending subscriptions
- Change, cancel and resume plans
Gigs releases new features and updates every week.
Customer Insights
With Gigs’ off-the-shelf solution, we could launch our mobile plans in a matter of days across the US, all while keeping complete control of our branding and pricing. We get a 360 degree view into conversion rates, SIM activations, usage and more, helping us understand and improve the experience even further.
Sten Kirkbak, CEO of Xplora
Want to know more?
Successful signups with Connect
Launch a checkout and comprehensive plan management site in your own branding, without writing a single line of code.
All-in-one Payments
Manage recurring billing, refunds, taxes and payouts without integrating a 3rd party payment provider.
Build seamless experiences with Gigs API
Create unparalleled customer journeys, native to your own product. Gigs API and docs are designed for tech-first companies, so you can innovate faster and shield yourself from complexity.
The customer service AI, Operator
Reduce support overheads by 95% with instant sales and always-on customer service.
Speak to a member of our team
There's no need to be an expert to work with Gigs - we'll help you through every step of the process. Fill out the contact form below and we'll be in touch soon.