About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 100 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

Things We Care About

We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.

Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
Ownership. If you see something broken, fix it. We don't wait for permission.
Customer Obsession. Our customers' product is our product.
Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
First principles. We don't ask how things have been done before. We ask why they were done that way at all.

The Role

Build the API powering the future of connectivity.

The Gigs Core API was built to make selling mobile connectivity as easy as accepting payments via Stripe. We've seen strong traction with our abstraction of the highly fragmented telecom space across providers and markets.

In this role, you'll be responsible for deepening that abstraction and expanding the feature set—while maintaining the API’s simplicity, consistency, and usability. You’ll work closely with customers, our underlying network partners, and internal teams to develop functionality that empowers tech-enabled businesses to create innovative and disruptive connectivity experiences.

Success in this role requires experience designing, delivering, and evangelizing world-class APIs. While telecom expertise isn't needed, a background in a similarly complex industry is important.

What you will do

Define the behavior, constraints, and principles of the Gigs Core (Connectivity) API to solve customer and user needs
Own the Core API product roadmap, balancing developer experience, business impact, and long-term vision
Create internal and external documentation and guides for seamless integration and ongoing support
Increase operational efficiency and compliance for Gigs and our customers by adding self-service, automation, and systems that detect and self-heal problems

What we are looking for

At least 6 years of product management experience with a focus on complex APIs, platforms, or backend systems
Obsession with intuitive API and end-user experience design
Track record of collaborating directly with customers, engineers, and cross-functional stakeholders to drive business outcomes
Background in operationally intensive industries (e.g. payments, marketplaces, or neobanks)
Clear, concise communication—both written and verbal
A hands-on, owner mindset with the grit to ship and scale commercially successful products that developers love

Bonus points if:

Previous exposure to telecommunications or related infrastructure.
Experience building 0→1 products or working in fast-growing scale-ups.
Familiarity with the latest AI trends and applications.

Work At Gigs

At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.