Your connectivity cockpit, 

Dashboard

Run a multi-carrier, multi-market mobile service from a tablet. Gigs Dashboard gives you a complete oversight of subscriptions, metrics, customers, payments, vouchers and devices - all in one interface.

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Payments

See payments history and manage refunds and promotional discounts.

Analytics

Visualize activations, revenue, conversions, usage, churn and cohorts.

Subscriptions

Get a 360° view on subscriptions including user data, payment history, devices and SIMs.

Devices

Import your device inventory and manage devices linked to your SIMs and subscriptions.

Exports

Export raw data for audits and processing. Send data to your BI and analytics tools.

Customer Support

Drill down to the details to resolve customer queries faster than ever.

One-stop-shop

Your connectivity cockpit

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Your telecom offering at scale

Manage your entire mobile service across multiple markets and networks, all from one place.

Easily find and manage all subscriptions and related data.
Seamlessly configure SIM types, data allowances and billing.
Manage your plans on dozens of networks.

A 360° view on subscriptions, users, devices and SIMs

Your Support team can drill down to the details and make changes instantly.

Add and edit customer details, devices and SIMs.
Upgrade plans, add data top-ups or cancel subscriptions.
Port in customers’ existing phone numbers.

Total control of all your payments

See every customer’s payment history, manage refunds and chargebacks, and create new discount offers with Vouchers.

View every single payment and filter by status.
Refund individual payments with one click.
Set up promotions and incentives with Vouchers.

Expansion

New markets and carriers in minutes

Expand your global footprint in clicks, not months. Create and launch plans on any of our partner networks from a tablet.

Reports

Insights in clicks

Everything you ever wanted to know about your mobile offering at a glance. Make smarter decisions with intuitive Reports.

Usage

See total talk, text and data usage at a micro and macro level.

Conversion

Understand how users convert through your activation funnel.

Registrations & Activations

Watch registered users and activations increase over time.

Revenue & Spend

Get insights on revenue growth and average spend per user.

Renewals & Churn

Analyze the relative share of renewals and churned customers over time.

Promos Performance

Monitor the performance of your promo codes.

Capabilities

A deep dive into Gigs Dashboard

Subscriptions, users, payments, devices and analytics across multiple carriers and markets - all in one interface.

Sales

Conversion

  • Registration statistics
  • Subscription conversions
  • Renewal and churn

Promotions

  • Create and manage promo codes
  • See promos performance
  • Set time-limited pricing

Plans

  • Manage plans and pricing
  • Create new plans and addons
  • Manage naming and branding

Subscriptions

Users

  • Manage users
  • Upgrade or change plan
  • See usage per user

SIMs & Devices

  • Filter by active status
  • Search by phone number or IMEI
  • Replace or cancel SIM
  • Replace device

Usage Reports

  • See talk, text and data volume
  • Monitor renewals and cancellations
  • See most popular plans

Revenue

Revenue reports

  • See payments volume & growth
  • Track spend per user
  • Compare cohorts
  • Export data

Payments

  • Find any payment
  • Recover 70% of failed payments
  • Filter by user and status
  • Download receipts
  • Refund payments

Support

Support Operations

  • Port in numbers
  • Investigate payments
  • Replace SIMs or devices

Activation

  • Filter by active and canceled subscriptions
  • Troubleshoot and activate pending subscriptions
  • Change, cancel and resume plans

Gigs releases new features and updates every week.

Customer Insights

With Gigs’ off-the-shelf solution, we could launch our mobile plans in a matter of days across the US, all while keeping complete control of our branding and pricing. We get a 360 degree view into conversion rates, SIM activations, usage and more, helping us understand and improve the experience even further.

Sten Kirkbak, CEO of Xplora

Want to know more?

Successful signups with Connect

Launch a checkout and comprehensive plan management site in your own branding, without writing a single line of code.

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All-in-one Payments

Manage recurring billing, refunds, taxes and payouts without integrating a 3rd party payment provider.

Explore Payments

Build seamless experiences with Gigs API

Create unparalleled customer journeys, native to your own product. Gigs API and docs are designed for tech-first companies, so you can innovate faster and shield yourself from complexity.

Explore API

The customer service AI, Operator

Reduce support overheads by 95% with instant sales and always-on customer service.

Explore Operator

Speak to a member of our team

There's no need to be an expert to work with Gigs - we'll help you through every step of the process. Fill out the contact form below and we'll be in touch soon.

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