About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 90 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

The Role

As a Business Operations (BizOps) hire, you’ll play a critical role in solving high-impact strategic and operational challenges across the company. You’ll work directly with the CEO and leadership team to turn vision into execution, bringing data-driven insights and operational rigor to our most pressing priorities. This is a unique opportunity to help shape the trajectory of Gigs by building the BizOps function from the ground up. You’ll operate at the intersection of strategy, operations, finance, and product — a trusted problem-solver and thought partner to teams across the business.

What You Will Do

Partner with the executive team to identify and drive forward high-leverage strategic initiatives across departments (e.g. go-to-market, pricing, international expansion, planning).
Build scalable business processes to support rapid growth — from first principles through implementation.
Define key metrics, build dashboards, and deliver insights that drive better decisions across the company.
Structure and solve ambiguous business problems, distilling complex data into actionable recommendations.
Lead cross-functional initiatives and ensure clear communication and accountability across stakeholders.
Own strategic planning cadences, including annual planning, quarterly reviews, and operating rhythms.
Serve as a force multiplier for the leadership team, helping translate vision into scalable execution.

What You Will Need

5+ years of experience in a high-performance environment such as management consulting, investment banking, private equity, or in a BizOps / Strategy & Operations / roles at a fast-scaling tech company.
Proven track record of tackling unstructured problems and driving initiatives from 0 to 1.
Strong analytical and problem-solving skills; you’re comfortable modeling in Excel and wrangling data in tools like Looker or SQL.
Excellent written and verbal communication skills — you can drive alignment and clarity across senior stakeholders.
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
A collaborative, low-ego mindset and the ability to influence without authority.
A genuine curiosity for how things work and a deep desire to make them better.

Work at Gigs

At Gigs, we know that different work styles and teams thrive in different environments. Some work best remotely, while others rely on in-person collaboration to spark creativity and drive execution. We’re remote-friendly by design, but we also offer hubs for those who need the energy and focus that only in-person collaboration can bring.

Gigs Pads: Our hubs in San Francisco, London, Amsterdam, and Berlin are vibrant spots where Gigsters connect, collaborate, and create together.
Gigs Republic: Twice a year, our entire company comes together to strengthen bonds, align on big ideas, and share experiences that fuel our culture and ignite growth.

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, let’s talk.

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.