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Gigs Announces Partnership with Vodafone UK to Lower Barriers of Entry for Businesses to become their own MVNO

Gigs

Dec 9, 2024

5 min

SAN FRANCISCO & LONDON, December 9th, 2024 - Gigs, the operating system for mobile services, has partnered with Vodafone UK to empower startups and large tech companies across the UK to launch their own mobile services. 

Together, Gigs and Vodafone UK are drastically lowering the barriers to entry and reducing operational overhead for businesses to launch their own Mobile Virtual Network Operator (MVNO).

Through a seamless integration, Gigs’ platform will enable businesses of all sizes to allow their customers to tag on connectivity when making purchases. 

This will allow customers to connect quickly and efficiently to Vodafone’s award-winning network and enable companies to go live in just a few weeks instead of months or even years. 

This positions Gigs as the go-to connectivity platform for tech players seeking to embed phone plans into their offering, deliver exceptional product experiences, and drive both consumer engagement and new recurring revenue streams. 

Hermann Frank, Co-founder and CEO of Gigs, said: "We stand on the brink of a transformative shift in the telecommunications industry. A surging number of tech companies—from neobanks, travel companies to HR platforms—are launching unique product experiences with tailored phone plans to meet the demands of modern consumers and businesses. Our strategic partnership with Vodafone is a win-win-win for all involved. Vodafone extends its network reach to innovative tech companies with large audiences and digital distribution channels, while driving significant mobile traffic to the Gigs platform. Our customers, meanwhile, can now seamlessly bundle their existing offerings with phone plans in their own brand on Vodafone's premium 5G network.”

Maria Grazia Pecorari, Director of Wholesale & Strategy at Vodafone UK, stated: "By combining our network with Gigs' operating system we’re able to help businesses of all sizes give their customers or employees connectivity quickly and efficiently. At Vodafone UK, we are committed to fostering innovation and supporting our customers’ evolving needs, that includes giving more people access to our network, more flexibly.”

This is how tech companies can integrate with Gigs

Gigs' customers can flexibly configure the data, talk, and text allowances of the plans they want to offer and are free to choose their own pricing and branding. Customers can natively build a custom integration in their app using Gigs' best-in-class telecom API or opt to use Gigs Connect, a no-code hosted checkout that can be embedded anywhere via a link. With Gigs’ fully embedded multi-currency payment suite, customers can manage recurring billing, refunds, taxes and payouts without integrating a 3rd party payment provider.

No matter which integration pathway is chosen, end users can sign up, pay, and activate their eSIM with one tap, and manage their subscription anytime, anywhere. Customers also have access to Gigs Dashboard, a connectivity cockpit that provides a full view of all subscriptions, payments, customer support queries, and analytics in a single interface, all in real-time. 

By making it easy for tech companies in the UK to integrate branded mobile plans directly into their services, Gigs’ partnership with Vodafone UK transforms the way connectivity is distributed and consumed, paving the way for a new wave of mobile service providers. From the world’s biggest neobank, Nubank, to device pioneers like Light, progressive tech companies have already tapped into this opportunity, leveraging Gigs' telecom platform to enhance their core service with mobile connectivity and turn a profit from day one.

About Vodafone UK

Vodafone UK is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed-line connections, home and office broadband, and the Internet of Things (IoT). 

We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were the first to start carrying live 5G traffic from a site in Salford, Greater Manchester and now have 5G in locations across Germany, Ireland, Italy, Spain as well as the UK. Meanwhile, our 4G network coverage currently reaches over 99% of the UK population. 

Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. Vodafone is the largest provider of full fibre in the UK – our superfast broadband services are now available to nearly 12 million homes across the UK. 

Sustainability is also at the heart of what we do: as of 1 July 2021, 100% of the grid electricity we use in the UK is certified to be from renewable sources. 

For more information about Vodafone UK, please visit: www.vodafone.co.uk.

About Gigs

Gigs, the operating system for mobile services, empowers tech companies to seamlessly embed connectivity into their offerings in weeks. By bundling phone plans and travel data with their core services, Gigs' customers can increase stickiness and turn a profit from Day One with mobile experiences that are entirely new for consumers. Gigs' end-to-end platform provides everything brands need to launch and operate their own multi-market mobile service: premium wholesale connectivity, a hosted checkout, billing, subscription management, analytics, and AI-powered customer service. Backed by Google, Y Combinator, and prominent investors such as Dara Khosrowshahi (CEO of Uber), Tony Xu (Co-founder & CEO of DoorDash), and Fidji Simo (CEO of Instacart), Gigs was founded by Hermann Frank and Dennis Bauer in 2020 and now employs over 90 people across the US and Europe. For more information, visit gigs.com.