Gigs: The easiest way to become an MVNO

Last Updated: March 17, 2026

1. Welcome

Welcome to Gigs! This End User Service Agreement (“Agreement”) applies to your use of the Service provided by the Gigs Entity applicable to your service area (“Gigs,” “we,” or “us”), and is between you and Gigs. This Agreement includes and incorporates by reference:

any terms and conditions of your Service Plan;
your Contract Summary and Contract Information (where required by applicable law);
Gigs’s Privacy Policy (see https://www.gigs.com/legal/privacy-policy);
Gigs’s Acceptable Use Policy (see Appendix 1);
any Region-Specific Terms, as applicable (see Appendix 2);
any Partner Terms, as applicable (defined below); and
any other documents or terms referenced herein.

By accessing, using, or paying for the Service, or by clicking a button or checking a box marked “I Agree” (or something similar) when signing up for Gigs’s Service, you agree: (i) that you are at least 18 years old, or the age of majority in your jurisdiction, and (ii) you have reviewed and agree to be bound by the terms of this Agreement.

2. Definitions

Capitalized terms shall have the meanings set forth below unless otherwise defined in this Agreement.

“Coverage Area” means the area(s) in respect of which you have purchased and are authorized to use the Travel Data Services, as provided by Gigs’s Third-Party Connectivity Providers. For the avoidance of doubt, the Travel Data Services are not for use in your home country.

“Device” means any equipment for use with the Service as may be further detailed in your Service Plan, including, for example, a mobile phone, device, or handset; smartwatch or “smart” device; SIM; eSIM; or other accessory.

“eSIM” means an embedded, digital version of a SIM that is built into a Device.

“Gigs Entity” means the Gigs corporate entity responsible for providing the Services in your Coverage Area.

“Gigs Platform Services” means the portions of Gigs proprietary technology platform made available to End Users for managing and administrating access the Services.

“Physical SIM” means a physical chip version of a SIM that is inserted into a Device.

“Service Plan” means the details of the End User access to the Travel Data Service including, for example, allotments for data, coverage, roaming, pricing, and any other terms, as described during the check-out process.

“Services” means Gigs’s global connectivity enablement platform used for providing, managing, and administering End User telecommunications subscriptions, including (i) the Gigs Platform Services, and (ii) the Travel Data Services.

“SIM” means a Subscriber Identity Module card, which contains a unique identification number and is required in your Device for End User authentication and in order to use the Services. “SIM” can refer to either or both Physical SIMs or eSIMs, as the context may dictate.

“Third-Party Connectivity Provider” means the mobile network operators and technology partners that Gigs works with to provide the Travel Data Services.

“Travel Data Services” means the eSIMs and telecommunications services (including any Top-Ups purchased) provided by Gigs to End Users through its Third-Party Connectivity Providers for mobile data-only on the applicable mobile network where the End User is located at any given time. For the avoidance of doubt, IoT (internet of things) services are excluded from the Travel Data Services.

3. Gigs' Services

Generally. Gigs provides the Services to its end user customers (“you,” “your,” or "End User”). Gigs may contract with a third-party agent (each, a “Partner”) to assist in certain administrative aspects of Gigs’s provision of Services to you (including, for example, billing services in some cases), but you understand and agree that the Travel Data Services are provided to you by Gigs (and not by Partner). Subject to the foregoing, Gigs’s Services may be subject to additional Partner terms and conditions (“Partner Terms”) that are provided to you by Partner.
Changes to Services. Gigs reserves the right to modify or update this Agreement, its Services, available Service Plans, or any part thereof, at any time and in its sole discretion but in any event will provide one (1) month advance notice. The current version of this Agreement is noted above. Any purchase of Travel Data Services is subject to the terms of this Agreement then in-effect. When we revise this Agreement, we will change the “Last Updated” date at the top of this page accordingly. Modified and/or updated versions of this Agreement will be effective upon posting. To the maximum extent permitted under applicable law, using Services after the changes become effective means you agree to the new terms. You should visit this page often to see if there have been any changes to this Agreement. We may sometimes make changes immediately where the change is administrative in nature with no negative effect to you, or is directly imposed by law. You may terminate or cancel your services at any time, in accordance with Section 4(a), below. Gigs reserves the right to modify or cancel our Services or your End User Account, or take other corrective action at any time, including, but not limited to, your breach of this Agreement.
End User Account; Service Plans. The account you create (“End User Account”) gives you access to the Services and functionality that Gigs may establish and maintain; provided, however, that your Services will operate only after you have purchased a Service Plan. Details of your Services, such as the data allotment, Charges, duration, renewals, Coverage Area, and any other terms will vary depending on your Service Plan. You should carefully review your Service Plan to ensure you are familiar with its terms.
Account Creation. When creating your End User Account, you shall provide accurate and complete information, and keep this information current. You are solely responsible for the activity that occurs on your End User Account, and shall keep your End User Account password secure. We encourage you to use “strong” passwords (i.e., passwords that use a combination of upper and lower case letters, numbers and symbols) with your End User Account. Gigs will not be liable for any losses caused by any unauthorized use of your End User Account.
Account Profile Information. You may control your End User profile and how you interact with the Services by changing the settings in your settings page. By providing Gigs your email address, you consent to using the email address to send you transactional or Service-related notices, including changes to features of the Service.
Right to Use the Services. Subject to the terms and conditions of this Agreement, you are granted a non-exclusive, limited, non-transferable, freely revocable right to use the Service as permitted by the features of the Service and the specifics of your Service Plan. Except as expressly set forth herein, Gigs and its suppliers or licensors reserve all rights, including all intellectual property rights, not expressly granted herein in the Service.
Permitted Use; Restrictions. You agree to only use the Services, your Device, and any materials provided by Gigs in connection with the Service (including, for the avoidance of doubt, SIMs or eSIMs) in compliance with this Agreement (including the Acceptable Use Policy at Appendix 1) and applicable laws. Except as otherwise expressly permitted, you agree not to engage (or attempt to engage) in any of the following prohibited activities with respect to any aspect of the Services: (i) copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated “scraping”; (ii) using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to interfere with the Service; (iii) misusing the Service, including by transmitting spam, chain letters, or sending abusive, unsolicited, or other mass automated communications; (iv) action that compromises network security, capacity, or system integrity, or otherwise degrades network performance; uses malicious software (or “malware”), hinders other customers’ or End Users’ access to the network, or otherwise adversely impacts network service levels or legitimate data flows; or attempts to decipher any transmissions to or from the servers running the Service; (v) taking any action that imposes, or may impose an unreasonable or disproportionately large load on our infrastructure, or otherwise consumes unreasonable amounts of data or available network capacity, as judged in our sole discretion; (vi) uploading invalid data, viruses, worms, or other software agents through the Service; (vii) collecting or harvesting any personally identifiable information, including account names, from the Service; (viii) using the Service for any mass automated voice or data communication for commercial solicitation or marketing purposes; (ix) accessing the End User Account of another person, impersonating another person, hiding or attempting to hide your identity, or otherwise misrepresenting your affiliation with a person or entity; (x) interfering with the proper working of the Service; (xi) accessing any content on the Service through any technology or means other than those provided or authorized by the Service; (xii) bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein; (xiii) using the Service for any unlawful, fraudulent, or criminal purpose, or otherwise in ways that conflict with applicable laws and/or this Agreement including, for the avoidance of doubt, any use that violates export control or sanctions laws and regulations; (xiv) using the Service in any way that violates the intellectual property rights of others; or (xv) using the Service in ways that otherwise violate the terms of this Agreement or that causes harm or adversely affects Gigs, the network, our customers, employees, business, or any other third-party.
Your Device.
1. Permitted Devices. You must use a supported, compatible Device to access the Service and in accordance with your Service Plan. Only certain Devices are supported. The current list of compatible Devices is subject to your Service Plan and will be made available to you. For the avoidance of doubt, by way of example and without limitation, routers, modems, bypass, gateways, automated relay devices, and any other Devices used for commercial or re-direction purposes are not supported Devices. Failure to use a supported Device when accessing our Services will result in immediate termination of your Service. For the avoidance of doubt, moving your SIM to another device without Gigs’s consent may result in termination of your Service.
2. SIMs. You agree to safeguard your SIM and not to allow any unauthorized person to use your SIM. You agree not to, and not to allow any other person to, directly or indirectly alter, bypass, copy, deactivate, remove, reverse-engineer or otherwise circumvent or reproduce the encoded information stored on, or the encryption mechanisms of, your SIM. Gigs and/or its suppliers may, from time to time, remotely update or change the encoded information on your SIM.
3. eSIM Compatibility. eSIMs are only available on compatible Devices. Compatible Devices are subject to change. The current list of compatible Devices is subject to your Service Plan and provided during the checkout process. End User is responsible for ensuring that their Device is eSIM compatible.
4. Technology Sunsetting. End User acknowledges and agrees that, from time to time, technologies impacting use of the End User’s Device used with the Services may be sunsetted. End User agrees that, in such cases, Gigs is not liable to you and no longer has an obligation to support or provide Service to such End Users’ Devices.
Service Availability. End User acknowledges and agrees that availability of Services is not guaranteed. Outages and interruptions in Services may occur, and the Services are subject to transmission limitations caused by conditions out of Gigs’s control such as, but not limited to, operating characteristics of End User selected Devices, atmospheric, topographical, or other conditions, operating characteristics of mobile terminal devices, intentional or negligent acts of third parties that may damage or impair the network or disrupt the Services, and other like conditions. You acknowledge and agree that Gigs is not liable for problems relating to Service availability or quality. Gigs makes no representations that the Service is appropriate or available for use in the Coverage Area. Those who access or use the Service from other jurisdictions do so at their own risk and are entirely responsible for compliance with all applicable local laws and regulations, including but not limited to export and import regulations. Unless otherwise explicitly stated in your Service Plan, all materials found on the Service are solely directed to individuals, companies, or other entities located in the Coverage Area. The Services are provided subject to Gigs’s and its suppliers’ ability to receive and maintain regulatory approvals. End User agrees that unless such approvals are in place there is no obligation to provide the Services.
Travel Data Service Coverage; Top-Ups. Your Device will connect to the host provider’s network or the network of the host provider's roaming partner for use within the Coverage Area that you’ve purchased. To use the Travel Data Services, you must ensure that you’ve enabled the SIM for use with the Travel Data Services in your phone’s settings. Your Travel Data Services will only work for the Coverage Area purchased. To use the Travel Data Services in a country other than the Coverage Area that you purchased, you will be required to purchase an additional data allotment (“Top-Up”) for that specific region. For the avoidance of doubt, the Travel Data Services are not for use in your home country and may not be used by you for permanent roaming. Rates and charges for the Travel Data Services are subject to change.
Service Plan. You may use data in accordance with the details set forth in your Service Plan. Data usage is rounded up to the next full-megabyte increment at the end of each data session. If you exceed the data allotment set by your Service Plan, you may be required to purchase a Top-Up if you wish to continue using data for the applicable month.
External Sites. The Service may contain links to or enable you to access external websites, materials, content, information, products, or services that are controlled by third-parties and that are not owned or controlled by Gigs (“External Sites”). Gigs does not endorse or assume any responsibility for any External Sites. External Sites may impose additional charges, or may access, collect, use, or disclose your personal information, or require disclosure of your information, including location information (when applicable) to the External Site or some other third party. If you access or use any External Sites through the Service, you agree and authorize the provision of information related to such use. If you access External Sites using the Service or share any of your own content on or through any External Sites, you do so at your own risk. Any information you provide to External Sites is governed by their policies or terms, and you understand that this Agreement does not apply to your use of such External Sites. You expressly relieve Gigs from any and all liability arising from your use of any External Sites. Gigs reserves the right in our sole discretion to restrict or deny access to any External Sites or other third-party information, application, services, or products.
eSIM Activation. End Users may purchase eSIMs from Gigs for use in their Devices with respect to the Travel Data Services. Gigs will check your eligibility for the Travel Data Service and will ask you to verify the compatibility of your Device to support an eSIM, as set out in Section 3(h)(iii), above. End User will then register and purchase its eSIM, and select a data Service Plan provided by Gigs for use with its eSIM. Your eSIM when used in connection with the Travel Data Services provides data coverage only; your eSIM will not provide you with voice coverage or a local phone number. End User will immediately see the purchased eSIM on their End User Account. End User will receive a confirmation email after the purchase. All information for installing the eSIM will be available only on the End User Account through Gigs. The eSIM Service Plans are offered as-is and no further modifications or customization can be made based on individual requests once purchased. You may be charged a one-time payment for your Service Plan, depending on the offering. Pricing and other details of your eSIM and Travel Data Service will be provided to you at checkout.
Protective Measures. Gigs reserves the right to engage in reasonable network management practices, to protect the Services from harm, compromised capacity, degradation in performance or service levels, or uses of the Service which may adversely impact access to or the use of the Service by other End Users or customers. Reasonable network management practices may include, but are not limited to, the following: (i) monitoring data usage, as set out in the Acceptable Use Policy (see Appendix 1); (ii) a modification of an End User’s serving facility or service technology; (iii) a modification of or a limitation on an End User’s data throughput speed or data consumption; and/or (iv) throttling or other network management matters that may impact speed of End User’s communications. In the event that Gigs or the underlying Third Party Connectivity Provider adopts a network management practice which will apply to your Service, we will provide you with notice to the extent practicable describing the network management practice, explaining how it will work, and explaining how it could impact your Service.

4. Limitation, Suspension, & Termination Of Services

By End User. At any time, you may terminate, cancel, or adjust (in accordance with this Agreement) any Service Plan that you purchase from us. Upon any termination of your Service Plan or End User Account, any data purchased (both that which is included with a particular Service Plan and any additional data purchased as a Top-Up), will expire in accordance with your Service Plan. Where required by applicable law, you have the right to cancel your Agreement within fourteen (14) days (or other legally mandated period) from the Agreement start date (the “Cooling-Off Period”) without giving any reason. After the Cooling-Off Period has expired, this cancellation period will no longer apply. Any refunds owed shall be treated in accordance with Section 5(e), below.
By Gigs. In Gigs’s sole discretion, Gigs may at any time limit, throttle, adjust, cancel, suspend, or terminate your Service, Service Plan, or Agreement due to, without limitation: (i) breach of the Agreement; (ii) transfers or attempted transfers of Services to a third-party without Gigs’s consent; (iii) End User’s insolvency, bankruptcy, or inability to pay debts as they come due; (iv) misuse your Service; (v) use of the Service or your Device in a manner that is excessive, unusually burdensome, or which otherwise violates our Acceptable Use Policy; (vi) termination or reduction in data throughput speeds or volumes of data transferred; or (vii) any other reason needed to protect Gigs, its Partners, or its Third-Party Connectivity Providers from any kind of harm. Additionally, in Gigs’s sole discretion and without notice, where Gigs considers you are in breach of the Acceptable Use Policy, Gigs may impose credit, usage, or other limits to your Service, terminate data connections, decline to renew your Service, or offer you a different Service Plan which may result in an increased cost to you. If Gigs limits, suspends, or terminates your Service and later reinstates your Service, you may be charged a reinstatement fee.

5. Billing, Payments, Taxes & Fees

Billing Party. Depending on how Partner integrates with, uses, and/or offers Gigs’s Services, either Gigs or Partner (appointed as Gigs’s billing agent) may bill you for your use of the Services. If Gigs is the billing party for your Services, the terms in this Section 5 apply with respect to billing. If Partner (as Gigs’s billing agent) is the billing party for your Services, Partner may have separate and/or different terms with respect to billing practices. In such cases, Partner’s terms will control. Regardless of the billing party, you agree to pay all charges, including all Taxes & Fees (defined below), associated with your use of the Services, whether billed by Gigs or Partner (“Charges”).
Payment. Payment for all Charges is due in accordance with the billing cycle set forth in your Service Plan. You agree to provide accurate and complete billing information and to immediately update your End User Account with any changes to your billing information. If your payment is processed by Gigs, Gigs accepts various payment methods through Stripe. By using Gigs’s Services and where payment is made through Stripe, you agree to be bound by Stripe’s Services Agreement (available at https://stripe.com/us/legal).
Payment Authorization Disclosure. Payments may be charged to the method of payment on file in your End User Account, including a bank account or credit card (“Method of Payment”). By creating an End User Account and purchasing Travel Data Services, you authorize Gigs and/or Partner (appointed as Gigs’s billing agent), as applicable, to charge the applicable amount to your Method of Payment. The amount charged or withdrawn will correspond to the Service Plan or Top-Up selected by you at checkout. You are responsible for ensuring your Method of Payment is current and valid. If your Method of Payment is returned or declined, Gigs or Partner may attempt to process the payment again. You may update your Method of Payment at any time through your End User Account.
No Refunds. Except as may be required by applicable law, upon cancellation of your End User Account, no refunds will be issued. In the event that Gigs or Partner, on Gigs’s behalf, suspends or terminates your End User Account or this Agreement, you understand and agree that you shall receive no refund or exchange for any Gigs or Partner property, any unused time on your Travel Data Services, any fees for any portion of the Service, any content or data associated with your End User Account, or for any other reason. Notwithstanding the foregoing, where you cancel your Agreement pursuant to the Cooling-Off Period, you are entitled to a refund of all payments received from you. Where we have started to provide the Services to you before the date you cancel, you must pay for any Service you have already received.
No Credits for Downtime. There shall be no credits, reduction or setoff of the amounts charged hereunder for "downtime" of Services for any reason, including but not limited to failure of communications, power outages, occurrences considered force majeure, system overcapacity, End User device failure, coverage areas, or failure of Gigs’s or its Partner’s or suppliers’ hardware, software or systems.
Taxes. You will pay all taxes (“Taxes”) applicable to your use of the Services, which will be billed in accordance with this Section 5. The Charges listed for the Services may be inclusive or exclusive of Taxes, but will be stated in your Service Plan.
Disputed Charges. You agree to notify us of any dispute regarding your bill or Charges to your account within sixty (60) days after the date you first receive the disputed bill or Charge. To the maximum extent permitted by applicable law, if you do not notify us of your dispute in writing with supporting documentation within this time period, you will have waived your rights to dispute the bill and/or to participate in any legal action raising that dispute. This limitations period does not apply in any jurisdiction in which this contractual notice provision is prohibited (e.g., if you are resident in the UK, any timeframes applicable for the bringing of claims is subject to your rights under our Code of Complaints and your right to bring an unresolved complaint to the ADR scheme we work with). If you accept a credit, refund or other compensation or benefit to resolve a disputed bill or Charge, you agree that the issue is fully and finally resolved.

7. Gigs Proprietary Rights

You agree that, as between you and Gigs, the Services and all underlying aspects thereof including, without limitation, any patents, trademarks, service marks, copyrights, know-how, software, APIs, interfaces, platforms, dashboards, infrastructure components, specifications, schematics, images, text, graphics, illustrations, logos, or any products, features, or functionalities offered by the Services, and all intellectual property rights related thereto, are the exclusive property of Gigs and its licensors or suppliers. Except as explicitly provided herein, nothing in this Agreement shall be deemed to grant any rights, including any intellectual property rights, to the Services.

8. Operation of the Services

We will ensure that the Services will operate materially in accordance with its intended functionality, however we do not make any guarantees that:
1. the Services will be fully available at all times;
2. your access to the Services will be uninterrupted or error free;
3. the Services will be available at any particular time or location (in each case, to the extent beyond Gigs's reasonable control).
Gigs is not responsible for any damage to your Device or loss of data that results from your use of the Services or download of any related content, unless this has occurred as a result of Gigs's failure to take reasonable skill and care.
Gigs has no responsibility in respect of any third-party products or services, including in respect of any such products which incorporate or are packaged with the Services, or any products which are advertised or offered by a third party through the Services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GIGS, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE USE OF, OR INABILITY TO USE, THE SERVICE. UNDER NO CIRCUMSTANCES WILL GIGS OR ITS PARTNERS BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICE OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GIGS’S AND ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, PARTNERS, SUPPLIERS, OR LICENSORS TOTAL LIABILITY FOR ALL REASONS ARISING OUT OF, OR RELATED TO, THIS AGREEMENT AND THE SERVICE IS LIMITED TO A CREDIT OR REFUND THAT DOES NOT EXCEED THE AMOUNT YOU PAID IN RELATION TO THE SERVICES PURCHASED HEREUNDER IN THE SIX (6) MONTHS PRIOR TO YOUR CLAIM ARISING. IN ADDITION, YOU ALSO AGREE THAT ALL CLAIMS MUST BE BROUGHT WITHIN TWO (2) YEARS OF THE DATE THE CLAIM ARISES. THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF GIGS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IF YOU ARE DISPUTING A CHARGE ON YOUR BILL, SECTION 5(G) REQUIRES YOU TO NOTIFY GIGS WITHIN SIXTY (60) DAYS OF THE BILL DATE.

ANY TIMEFRAMES SET OUT IN THIS CLAUSE 11 FOR THE BRINGING OF CLAIMS, OR DISPUTING OF CHARGES, APPLY TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, AND ARE SUBJECT TO YOUR RIGHTS UNDER OUR CODE OF COMPLAINTS, YOUR RIGHT TO BRING AN UNRESOLVED COMPLAINT TO THE ADR SCHEME WE WORK WITH.

10. Indemnification

Except where prohibited by applicable law, you agree to defend, indemnify, and hold harmless Gigs and its affiliates and Partners, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Service, including for the avoidance of doubt any data or content transmitted or received by you; (ii) your violation of any term of this Agreement; (iii) your violation of any third-party right, including without limitation any right of privacy or intellectual property rights; (iv) your violation of any applicable law, rule or regulation; (v) any content that is submitted via your User Account including without limitation misleading, false, or inaccurate information; (vi) your willful misconduct; or (vii) any other party’s access and use of the Service with your unique username, password or other appropriate security code.

11. Dispute Resolution

Governing Law; Jurisdiction. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods. This Agreement, and all claims or causes of action arising out of or in connection with this Agreement shall be governed by, and enforced in accordance with, the laws of the jurisdictions as set forth in the table below. The Parties agree that the courts as set forth in the table below shall have jurisdiction to settle any dispute which may arise out of or in connection with this Agreement and agree to submit to the jurisdiction of such courts.

If you are resident in:	Applicable Law:	Courts with jurisdiction:
United States	California, U.S.A.	Courts in San Francisco, CA, U.S.A.
United Kingdom	England and Wales	Courts of England and Wales. Notwithstanding the foregoing, End Users may alternatively pursue a complaint with Gigs subject to the terms of the Code of Complaints (see Appendix 2 for details).
European Economic Area	Ireland	Courts of Ireland.
All other regions	California, U.S.A.	Courts in San Francisco, CA, U.S.A.

Notwithstanding the foregoing, mandatory statutory consumer protection regulations in your country of residence shall apply to this Agreement. To the extent required by applicable mandatory consumer protection laws, disputes may be governed by the laws of, and brought in the courts of, your country of residence.

Disputes with other End Users. You are solely responsible for your interactions with other Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. Gigs shall have no liability for your interactions with other Users, or for any User’s action or inaction.
Terms Applicable to End Users Resident in the United States.
1. Agreement to Arbitrate. Any dispute, claim, or controversy arising out of or relating to this Agreement or the Services shall be resolved exclusively by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures then in effect. The arbitration shall be conducted by a single arbitrator in San Francisco, California, or, at your election, remotely by videoconference or telephone. The arbitrator shall apply the substantive law of the State of California (without regard to conflict of laws principles) and shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this agreement to arbitrate. Gigs shall pay all JAMS filing, administration, and arbitrator fees, except that if the arbitrator finds the claim or relief sought is frivolous under the standard set forth in Federal Rule of Civil Procedure 11(b), JAMS fee rules shall govern. You may opt out of this arbitration agreement by sending written notice to Gigs pursuant to Section 12 below within thirty (30) days of first accepting this Agreement. If the Class Action Waiver set forth in this Agreement is found unenforceable with respect to a particular claim, this arbitration agreement shall be void as to that claim only, and such claim shall proceed in court pursuant to the Governing Law and Jurisdiction provisions of this Agreement.
2. Class Action Waiver; Jury Trial Waiver. To the maximum extent permitted by applicable law, with respect to all persons and entities, regardless of whether they have obtained or used the Service for personal, commercial, or other purposes, all claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class action, collective action, private attorney general action, or other representative proceeding of any kind, whether in arbitration or in court. This waiver applies to claims brought under any theory, whether in contract, tort, statute, or otherwise. Any relief awarded in any individual proceeding may not affect other users, customers, or any other persons who are not named parties to that proceeding. You and Gigs further agree that, by entering into this Agreement, you and Gigs are each waiving the right to a trial by jury or to bring, join, or participate in a class action, collective action, private attorney general action, or other representative proceeding of any kind as a plaintiff or class member. If any court or arbitrator determines that this class action waiver is unenforceable as to a particular claim or request for relief, then that claim or request for relief shall be severed from any remaining claims, and the remaining claims shall continue to be subject to this waiver.

12. Miscellaneous

Region-Specific Terms. Please see additional region-specific terms attached at Appendix 2, which may modify or supplement certain terms of your Agreement depending on your country of residence (if not in the United States).
Assignment. This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Gigs without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.
Notices.
1. By Gigs. Gigs may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by Gigs in our sole discretion. Gigs reserves the right to determine the form and means of providing notifications to End Users, provided that you may opt out of certain means of notification as described in this Agreement. Gigs is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us.
2. By End User. Gigs is the provider of the Services. Please contact us at support@gigs.com with any questions regarding this Agreement.
No Waiver. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and failure of Gigs to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.
Entire Agreement; Severability. This Agreement, together with any amendments and any additional agreements you may enter into with Gigs in connection with the Service, shall constitute the entire agreement between you and Gigs concerning the Service. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.
English Version of this Agreement Controls. This Agreement is concluded in English only. Any translation of this Agreement is provided solely for your convenience and is not intended to modify any of its terms. In the event of a conflict between the English version of this Agreement and a version in a language other than English, the English version shall always be the definitive and controlling version.

Gigs End User Service Agreement (Global): Travel Data Terms